We’re here for you – trading update

23 Mar 2020

CURRENT UPDATE 30.03.20

We’re changing our trading hours to adjust to the unprecedented challenges presented by COVID-19.

From Tuesday 31 March, we’ll be open from 10a - 5pm every day.  Please note that our supermarkets, discount department stores, pharmacies, medical centres and a selection of other specialty retailers (Centre to Localise) may continue to trade beyond these hours. Please check our website for individual store trading hours.

 

The safety and wellbeing of our customers, retailers, team and community continues to be our top priority. While we continue to serve you, we’re taking extra precautions to ensure our centre is clean and hygienic including more frequent cleaning and encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and would like to assure you that we are staying up-to-date with the latest government advice, and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our database for regular updates.

Please take care of yourselves, your families and friends during this uncertain time.

 

Current Update

In these uncertain times shopping centres will remain open to continue providing you with essential household items, products and services that you need during this time.

 

Following current government direction the following venues and retailers are closed temporarily - beauty therapy, day spas, massage, nail bars, laser clinics, tanning and waxing salons, cinemas, gyms, entertainment venues and pubs.  

 

While our food courts are closed and we’ve removed all seating, many of our dining operators and cafés remain open for take away and delivery.

 

Our hairdressers are open with appointments limited to 30 minutes and the 1 person per 4 square metre rule applies.

 

With these changes in place, please check our store listing or with individual stores for current opening hours.

 

Keep informed

We will endeavour to update our store listings on this website with amended trading hours, and any store closures in a timely manner, so you can stay informed.

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus (COVID-19) through our social channels, email and website. Please sign up to our database, or follow us on social for regular updates.

 

Your Safety is our Priority

Social distancing measures are in place across our centre to protect our community from the spread of the Coronavirus (COVID-19). Practicing good hygiene and keeping a healthy physical distance between individuals is our most powerful weapon in fighting this virus, we ask that all visitors adhere to these measures.

We know there is community concern about Coronavirus (COVID-19) and public spaces, and we are proactively taking measures to ensure our centre continues to be a safe place to visit, work and enjoy.

The safety and wellbeing of our customers, retailers, teams and the broader community is always our priority, and as a result, we have increased our cleaning roster with additional focus on surfaces which we know people are making regular contact with.

Current advice from authorities is for anyone showing signs of an infectious disease, including fever, sweats or chills to see a doctor immediately and self-isolate.

Good hygiene practices
While visiting the centre, please help us keep our community safe by following the below good hygiene practices:

  • Wash hands regularly, including after touching common surfaces and after coughing or sneezing.
  • If you happen to cough or sneeze, cover your mouth and nose with a tissue, then dispose of it, or if you do not have a tissue, cover your mouth and nose with your upper sleeve.


We are continuing to monitor and act upon the information being shared from our federal and state health departments.

We want to assure our customers and communities that we are monitoring and acting on current and future government and relevant health authority’s advice. For additional information please visit:  https://www.health.gov.au/  

We will continue to keep you updated on a regular basis about how we are responding to Coronavirus (COVID-19) through our social channels, email and website. Please sign up to our database for regular updates.

 

 

We would like to thank you for your continued support during this time and look forward to seeing you soon.